Research / Engineering, examined

Ideas worth putting to work.

Practical writing on building AI systems, choosing the right architecture and bringing people into the work. Research informs the choices; the business gives them a purpose.

Ink-and-gouache illustration of two colleagues seated side by side, both studying the same laptop, with a small MGLO mark on its lid.An essay from the worktable

Featured perspective / People & delivery

Forward-deployed engineering: build the system with the people who will use it

A team can have access to capable AI tools and still struggle to use them well. The missing work is often close to the business: choosing a suitable task, recognising a weak answer and knowing what to do when the usual path fails.

Read article6 min read

The research library

01 — 08
Ink-and-gouache illustration of two colleagues seated side by side, both studying the same laptop, with a small MGLO mark on its lid.01

People & delivery

Forward-deployed engineering: build the system with the people who will use it

How embedded engineering, workflow-specific AI training and practical handover help a team take ownership of new systems.

An essay from the worktable6 min read
A miniature infrastructure city built from glass, metal and light, with an MGLO plaque.02

Architecture & delivery

What a production AI system needs around the model

A practical architecture review for turning an AI feature into a reliable service, from permissions and data to operations and ownership.

Architecture notebook5 min read
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AI & security

Design an AI agent around the actions it is allowed to take

How to check an AI agent’s permissions, what a reviewer needs to see before approving an action and what records to keep for review.

A security field note4 min read
An optical comparison bench with two paths, review cards and an MGLO maker’s plate.04

Quality & evaluation

An AI evaluation set that helps you make a release decision

Build useful AI evaluations from representative work, explicit failure criteria and evidence that connects a result to a release decision.

A practical guide4 min read
An ordered glass archive with illuminated records and an MGLO plate.05

Knowledge & retrieval

Document access in an AI assistant

Design a useful RAG system with source ownership, permissions, document versions and evidence that a reader can inspect.

A technical essay4 min read
A precision balance comparing a small component with a complete mechanism, branded MGLO.06

Economics & operations

What an AI result costs after review and acceptance

A practical way to compare AI operating cost, review effort, latency and quality without optimising one number at the expense of the workflow.

A short working note4 min read
A camera inspecting a fine crack in a ceramic object, with an MGLO maker’s mark.07

Vision & applied ML

Testing computer vision in real conditions

How to evaluate computer vision under real camera conditions, select useful thresholds and design human review around costly mistakes.

A field scenario5 min read
Two precisely keyed brass joints, one solid and one ghosted duplicate, on an MGLO workbench.08

Data & reliability

The response that never came back

A fictional integration incident about uncertain outcomes, stable identities and the person who has to establish what happened.

A fictional incident4 min read